Future

2028
Change the future of tourism
With a focus on holiday experience,
we have build up digital infrastructures to get your marketing goals.

Intentions

2023

Along the
user journeys

Through professinell research
we know the user intentions to plan the right strategy.

Solutions

2023

User-centric
digital solutions

We rely on the cutting-edge technologies to be better than the competition.

Awareness

2023

Activate user
awareness sustainably

We give you the chance
to connect with your target group in your own channel.

Loyalty

2023

Increase
the brand loyalty

In times of high supply,
we help users find their brand and increase brand equity.

Goals

2023
Take it 
to the next level

Create digital data
surveys to secure the market potential for your destination.

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Client 1
Client 1
Client 1
Client 1
Client 1
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Service

How we Work

Our focus is to get users and stakeholders with profitable concepts

01 Customer Lifecycle

The customer lifecycle
includes all phases
that your potential customer
groups or an existing customer
go through in their
relationship to your brand.

  • Awareness
  • Research
  • Booking
  • Delivery
  • Loyalty

02 Customer Journey

By visualizing the phases of a customer journey, the touchpoints of your customers become visible. For a destination it is clear that many factors lead to a happy travel decision and booking and that its potential customers can be picked up at many touchpoints.
  • Inspiration
  • Discover
  • Research
  • Purchase
  • Delivery
  • Aftersales

Based on different customer personas, you create individual goals along the journey, which as a whole mean success for the entire travel destination.

03 Customer Success

Human-centered design bring interactive 
systems highly usable that on focus of observation, evaluation and implementation of usable solutions.
  • Usage requirement
  • Effectiveness
  • Efficiency
  • Satisfaction

Task models of the user groups are described qualitatively and quantitatively and the stakeholders receive the fulfilled market requirements.

  • 01
    01 Customer Lifecycle
  • 02
    02 Customer Journey
  • 03
    03 Customer Success

The customer lifecycle that your potential customer groups or an existing customer go through in their relationship to your brand.

  • Awareness

  • Research

  • Booking

  • Delivery

  • Loyalty

By visualizing the phases of a customer journey, the touchpoints of your customers become visible. For a destination it is clear that many factors lead to a happy travel decision and booking and that its potential customers can be picked up at many touchpoints.

  • Inspiration
  • Discover
  • Research
  • Purchase
  • Delivery
  • Aftersales

Based on different customer personas, you create individual goals along the journey, which as a whole mean success for the entire travel destination.

Human-centered design bring interactive systems highly usable that on focus of observation, evaluation and implementation of usable solutions.

  • Usage requirement
  • Effectiveness
  • Efficiency
  • Satisfaction

Task models of the user groups are described qualitatively and quantitatively and the stakeholders receive the fulfilled market requirements.

Visually


All interests connect with common goals

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We work with & support

Experience

https://www.signavio.com/    ...

https://www.testingtime.com/en/  ...

https://uxpressia.com/    ...

Visions

Visions

Visions

Global facts &
revision

Planning a strategy to get your goals
UX-Strategy
Our strategy is to develop and deploy all the strengths of a destination in such a way as to secure the most profitable long-term business possible.
Planning a strategy to get your goals
Data sets
Enablers and hot customers are the foundation of all successful marketing efforts. With the right data sets, you can activate your customer groups at any time.
Travel offers
Travel offers
The advantages of a destination are diversity of all the offers - with a wide range of offers you can convince and reach a homogeneous target group.
Community goals
Community goals
Viewed in the balance, many operate too aggressive a pricing policy and are better off because of labour costs and regional price advantages. Only in the action of a common goal of destionation does it lead to a good solution.
Competitors
Competitors
Set trends and use your strengths to differentiate yourself from national and international competitors - serve your segmented target groups with quality.



Brand loyalty
Brand loyalty
Conquer your customers and strengthen brand loyalty among consumers. Continually create desire and score points with your brand awareness.
Competitors

Competitors

Set trends and use your strengths to differentiate yourself from national and international competitors - serve your segmented target groups with quality.

Data sets

Data sets

Enablers and hot customers are the foundation of all successful marketing efforts. With the right data sets, you can activate your customer groups at any time.

Community goals

Community goals

Viewed in the balance, many operate too aggressive a pricing policy and are better off because of labour costs and regional price advantages. Only in the action of a common goal of destionation does it lead to a good solution.

Brand loyalty

Brand loyalty

Conquer your customers and strengthen brand loyalty among consumers. Continually create desire and score points with your brand awareness.

Global facts &
revision

Visions

Image

Our strategy is to develop and deploy all the strengths of a destination in such a way as to secure the most profitable long-term business possible.
Image

Speak with us?

We have a lot to do,
do you want to create great things for your destination? Mail us info@marketing-hub.de
Speak with us?

Speak with us?

We have a lot to do,
do you want to create great things for your destination?
Mail us info@marketing-hub.de